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Authorized Ashley Dealer • 0% APR Financing Available Not Finding What You Want? Call (480) 351-7135

Shipping Policy

Processing Time

All orders are processed within 1-2 business days (Monday–Friday, excluding holidays). Orders placed after 12pm MST may be processed the following business day.

Delivery Times

  • Mattresses, Pillows, Bedding, Bases: 3-7 business days
  • Furniture (Sofas, Sectionals, Recliners, Lift Chairs): 4-7 business days via freight carrier

Shipping Carriers

We ship via FedEx, UPS, and freight carriers for oversized furniture items.

Free Shipping

All sleep products (mattresses, pillows, bedding, and bases) ship FREE within the contiguous United States. Local furniture delivery in the Phoenix metro and southern Arizona (ZIP codes beginning 850–857 or 859) is a $99 flat rate — FREE on orders of $999 or more, delivered in 1–2 business days. Northern Arizona (ZIP codes beginning 860, 863, 864, or 865) has the same rates, delivered in 1–3 business days. Furniture shipping outside Arizona is calculated based on weight and delivery location.

Delivery Area

We currently ship to the contiguous 48 United States. We do not ship to Hawaii, Puerto Rico, or international addresses at this time.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. You can also track your order at omnehomeandsleep.com/pages/order-status.

Questions

Contact us at support@omnesleep.com or call (480) 351-7135, Monday–Friday, 9am–5pm MST.